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Shipping & Return Policy
Shipping Policy
We ship Canada Wide thru Canada Post.
$25 Flat Rate or depends on weight on volume (whichever is higher)
US- USPS/ Canada Post / UPS / Fedex
$35 Flat rate or depends on weight on volume (whichever is higher)
➤ Once the item is shipped, you will receive the tracking number from your email sent by Canada Post
REFERENCE: LUXE AUTHENTIC and start tracking through their APP or Website.
➤ The seller is not liable for any delay, loss or damage caused by the courier as a result you are still liable to pay the seller for your purchase.
➤ You can insure your package with an additional charge of $2.50 per $100 per Canada Post.
➤ Please check when your order arrived. If it's the wrong item shipped, missing item, damaged - you only have 2-3 days to notify for us to take action. After that we will no longer accept any complaints.
Order Return/Cancellation Policy
Strictly NO Cancellation of order/s and Exchange of items are not allowed. All sales are FINAL.
Please note that some products are final sales and not eligible for returns.
However, If you are not satisfied with an item purchased on www.luxeauthenticca.com that we shipped to you, please contact us immediately for a solution.